Product Warranty for Grow Kits.

If you believe your Growing kit could be defective or damaged, or to report an issue with the product please click here.

Your Feedback

To post your feedback directly to the management please click here.

Contact Us

Please fill out the form below and one of our representatives will contact you within 1 business day.


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(in the following format:
Full Name
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City, State, Zip code, Country)


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By submitting this form, you permit us to contact you in the future with information about goods and services that you have already purchased or that you'd like to purchase.

North America:
411 E Market St,
Johnson City, TN 37601
Tel: 1-877-801-9733
Fax: 1-866-807-8724

Customer Care Hours (EST) :
Monday         8:00 AM – 4:00 PM
Tuesday         8:00 AM – 4:00 PM
Wednesday   8:00 AM – 4:00 PM
Thursday       8:00 AM – 4:00 PM
Friday            8:00 AM – 1:00 PM
Saturday       Closed
Sunday          Closed

Warehouse Hours:
Monday to Friday 10 AM – 5 PM EST

Holidays Hours:
North American facilities will be closed on the following US federal holidays:

New Year’s (January 1st)
Martin Luther King (3rd Monday in January)
Memorial Day (Last Monday in May)
Independence (4th of July)
Labor Day (1st Monday in September)
Columbus Day (2nd Monday in October)
Thanksgiving Day (4th Thursday in November)
Christmas Day (December 25th)