Product Warranty

Your feedback and questions are very important to us.

Dear Valued Customer,

Thank you for placing an order with us. Customer satisfaction is our highest priority

Quality control

Magic Plant beans and seeds are rigorously inspected and have the highest germination rates.

Our reliable products are preparedand packaged to insure healthy growth.

We use a safe and bacteria-free growing medium along with our vacuum sealed planter to extend the shelf life of the product and help prevent oxidation.

The Magic Plant Company standsby our products by giving you the option to get a free replacement for any item damaged during the preparation and packaging process.

  • Please complete the following form including the resolution form and we will send your seed replacement or contact you for more information
    (If we haven’t contacted you within 3 working days it means that a replacement has been sent to the address you provided)

    Title:

    Full Name
    Shipping Address
    City, State, Zip code:*

    Phone:*

    Email:*

    Item #/UPC/Barcode #:

    Item name/Seed Variety:

    Where did you purchase the product?

    When did you purchase your product?

    What date did you water the seeds?(month/year)

    What is the temperature of the growing environment?

    Please describe the way you cared for your product:

    Please read the resolution form below and tell us what replacement group would you prefer to receive?

    Suggestions:

    We manufacture 2 groups of plants as follows:

    Group #1: The Nature’s Greeting Bean Plant, Magic Plant Treasures, Lotto Plant.

    It’s a rare breed of bean that quickly sprouts to reveal a secret message engraved on the beautiful plant’s central bean!

    • Very Easy to grow all year around, indoors, outdoors, and in all planting zones.

    • 99% Germination Rate.

    Group #2: Magic Peppers, Herbs, Trees and Flowers 

    This group of plants required proper care, some knowledge, and specific growing conditions.

    • Each seed has different growing specifications

    • Each plant will need specific growing conditions (seasonal, zonal, specific temperatures, amount of sunlight, specific humidity, etc)

    • 84% to 90% average germination rates.

    Our extraordinary customer care program offers you 3 option:

    1. I would like to receive a replacement of Nature’s Greeting Bean (Group #1)2. I would like to receive a replacement of any Magic Plant seeds(Group #2)3. I would like to receive a replacement of the same seeds that I originally purchased

    Please submit your request and allow 14 days to receive your replacement.

    We appreciate your comments and hope that you will continue to trust in the Magic Plant Product Line.

    Magic Plant maintains the right to make the final decision on product replacement.

    I agree for the terms and conditions.